Make sure you insert the coil into water BEFORE plugging into the wall outlet. Perfect for a cup of coffee, tea, instant soup while traveling. Lightweight heating coil comes with its own travel pouch. Burn shield protects counters. Automatic dual 120/240 voltage for worldwide use. For safety, please be sure to quickly put the heating coil directly into the liquid you are heating up right after you plug it into your wall outlet. Order it online from Jambo Shoppe and have it delivered straight to your doorstep.